Privacy Policy

We ask that you read through the Privacy Policy with care as it contains essential information about how we collect, use, store, and process your personal information. We also explain your lawful rights regarding the ways we process your data.

By visiting our site or using our services, you indicate that you have read and understood our Privacy Policy and Terms and Conditions, and adhere to our stipulations. Alternatively, if you do not wish to accept how we collect, store, or use your data, please cease browsing our site immediately and do not use our services. If you hold any concerns about the data we have of you or any questions regarding our Privacy Policy, do write to us via email at support@digikeyboard.com with the subject title GDPR Concern. We will respond within 48 hours.

How We Collect Your Data

Sensitive information we collect about you is submitted voluntarily when you purchase our service or get in touch via email or through completing our "Contact us" or "Join us" form. Listed here are three examples in more detail:

1. Hiring our service: When you hire our services through our website; you are required to register a customer account. To complete customer registration, you will submit the following information: your name your email address, and password.

2. Submitting a Join Us form: We will also collect your sensitive information when you complete a Join Us form. The information requested includes your full name, your email address, your phone number, your date of birth, and any other notes that you wish to have.

3. Submitting a contact form: If you wish to get in touch with us and complete a contact form we will request the following information: your name, your email address, your phone number, and any additional notes you wish to be considered.

How It's Used

We may process your information for the following:

• To communicate with you and deliver excellent content. For example, we may get in touch to update you about the progress of your project.
• To accurately greet your requests.
• To respond to any queries or concerns.
• To prevent fraud or any other unlawful activity.
• To inform you of our latest services.

Your information will be stored on our database for 12-months if not in use. On the other hand, if we are under contract with you, we will keep your information during the ordinary course of business.

Lawful Basis for Processing

The lawful basis for which we collect, store and process your data is consent, contract and legitimate interest.

Your Rights

We respect the rights you hold over your data.

The right to be informed
In this Privacy Policy, we inform you of how we use and collect your data.

The right of access
You have the lawful right to request access to the information we hold about you. You can order this via email.

The right to rectification
Meaning that you have the right to correct any wrong information we hold about you on your database. For example, rectifying your name if misspelled.

The right to erasure
You have the lawful right to request that we erase all data we hold about you from all our databases.

The right to restrict processing
Upon request, you can limit how we process your information.

The right to data portability
You have the lawful right to request that we share your information with other organisations. If you would like to act on your rights, please send us an email with the subject title GDPR Rights to support@digikeyboard.com

Cookie Policy

Cookie definition: Cookies are small TEXT files that are stored on your PC, mobile phone or any other device when browsing the internet and visiting websites. When visiting our website, we use cookies to analyse your browsing journey on-site and the services of interest. We use this information to gain a greater understanding of our customer experience, which feeds our website design, service development and marketing strategy. Cookies also assist in personalising your experience by remembering your preferences and speed up page loading. Cookies do not collect or store any identifiable information about you, nor do they spread any malicious computer virus.

How We Protect Your Data

We acknowledge that you have entrusted us with your information and take precautional measures to maintain your data is kept secure and confidential. Your information is kept safe in a multi-level password-protected customer relationship management system, which only highly trained staff have access to when essential tasks need completing. Despite our efforts in protecting your information, we cannot guarantee 100% security. Therefore, we kindly remind you that your account login confidentiality is your responsibility. If you believe that your data has been compromised, lost, stolen or misused, please get in touch with us immediately via email at support@digikeyboard.com

Children

Our services are not designed for or marketed to children who are under the age of 18. At no time would we knowingly collect personal data from children. If you believe that sensitive data of children is in our possession due to the use of our service, we ask that you contact us immediately at support@digikeyboard.com. We will act promptly to eliminate the information from our database